Midland Va 6/28/2017
I just wanted to give a shout out to SunDek and there 2 workers they sent out for a warranty repair. There were there bright and early it actually woke up my kids for camp lol. They were pleasant to talk to and got the job done quickly. I would highly recommend them is your needing repair work or a full coating. Thanks again for a wonderful experience.
Customer Lobby Reviews
Florence Y. Virginia Beach, VA 09/15/2017
This was my first time using Sundek of Washington and they did an excellent job. I would 100% use them again in the future. I had them come out to repair a deck around my pool. It looks good as new and I have no complaints. The workers were courteous of my home and very professional. I appreciated that they cleaned up after themselves when done. I highly recommend them to others.
Stuart A. King George, VA 08/23/2017
The installers were exceptionally talented and efficient. Stone representation looks real. Installation was completed on time.
Mary K. Springfield , VA 06/14/2017
So Impressed With New Management! Fixed Their Mistakes!
I hired Sundek of Washington about 15 years ago to do the original deck around our pool. At first, the deck did not look quite right. There were slight cracks in it and it did not seem to be sticking well. Sundek came out a few times and tried to fix it, but it was still not what we wanted. I decided to go to the Dallas management of Sundek and complain to them about the poor service. They sent Bob, the general manager, and a team out to my house to evaluate the situation. Bob explained that they really did mess up and this was not the quality of work they wanted to represent their company. I was impressed that a company now in days stood behind their mistakes and promised to make it right. This demonstrates their company’s integrity and defiance. Bob explained that they reorganized their company by changing their management and getting new products. They spent a few days carefully fixing our deck, and made sure I was happy with it once they were done. I always knew what was going on at every step of the process. My backyard deck is ABSOLUTELY PERFECT NOW! My backyard is my refugee; it is where I come to relax. Now that it looks beautiful, I can fully enjoy it and invite friends over! The crew went out of their way to help me move my furniture back to its place as well. The new management and crews are professional, polite, technical, grounded, and kind. I recommended Sundek of Washington to friends and family, which I only do when I am sure they will provide great service. I am so impressed with Sundek of Washington and trust that they will provide great service to everyone who hires them!
Loretta Horn M. Vienna, VA 05/15/2017
Sundek recently did our very large pool deck (apartment community). We are so impressed with the professionalism and competence. And the deck looks GREAT!
Sundek did a pool-deck project for the apartment community I manage. They were super responsive and managed to get the project done beautifully within a very restricted time-frame. We are very pleased with their work and would absolutely refer them!
Jackie Shea *****5 star
I contacted sundeck for two important projects at our hotel. We needed a quick turn around. John was a delight to work with. he completely understood and executed our vision and personally ensured that I had nothing to worry about. both of our patios look amazing !! John Burns, thank you for your professionalism and for actually listening to what we wanted. I will not hesitate to use or to recommend you guys again for any upcoming projects. thank you once again!!
Leandra James Hilton Garden Inn Fairfax
Our 10-year old pool surface had suffered damage with the recent harsh winters. There were numerous cracks and some leveling issues to contend with before the surfacing could be done. Your guys did an excellent job addressing the problems and pretty much spent day one doing prep work. The next two days were spent applying the surface, adding the aggregate finish and doing caulking work. It was a very labor-intensive project and I commend them on a job well done. They arrived on time, were very friendly and answered my questions. At the end of the day, they cleaned the area and stowed the items for the next day’s work. In case you don’t remember, those days, May 26-28, were brutally hot and humid. It was really unbearable to be outside let alone doing such physical work.
We had seen pictures and even had a large sample piece of what the product looked like, but still couldn’t envision it as a finished product. The surface is bright and reinvigorated and we couldn’t be more pleased with the results.
Charles T. Riel, Jr. on Sep 14, 2015